Address
7350 Sandlake Commons Blvd.
Medplex B, Suite 3322
Orlando, FL 32819
 

Map / Directions
For directions to our office, click here.

What is Family Practice?
Family practice, by definition, is comprehensive, continuing medical care provided to a family unit by a physician. To be certified as a specialist in a family practice, a doctor must be trained in the following areas of medicine: pediatrics, internal medicine, surgery, obstetrics and gynecology, psychiatry, and community and preventive medicine. In order to be certified by the American Board of Family Practice, a physician must complete a three-year family practice residency training program after completion of medical school.

He or she must also pass a written examination administered by the American Board of Family Practice and must be recertified every 7 years.

New Patient Forms
Forms for new patients are available for download in the New Patients area.

Office Hours and Appointments
Office visits are by appointment only. Please let the receptionist know the nature of your problem, so that the appropriate time will be scheduled for your visit. If, for any reason, you are unable to keep an appointment, please notify the office 24 hours in advance.

This office will be open to see patients at the following times:

When you need to reach us after hours for an emergency, please call 407-352-9717 and the answering service will contact us immediately.

Cancellation Policy
A $25 fee will be added to your account for any missed (No Show) appointment. Regretfully, we had to implement this policy in order to give other patients the opportunity to be cared for in a timely manner. This will also ensure that our providers’ times are efficiently utilized. We therefore request that you call 24-hours prior to your appointed time either to cancel and/or reschedule your appointment.

Telephone Calls and Prescriptions
Our telephone policy is designed to allow us to care for patients with a minimum amount of interruptions. Calls that are less urgent may be returned at a later time when patients are not being seen.

In order to ensure accuracy and efficiency, all prescription refills should be called in by you to your pharmacy directly. Your pharmacy will then call our office for approval. Please call in any refill requests at least one week before you run out of medication.

No antibiotics, pain medications, tranquilizers, or controlled drugs will be refilled without the patient being seen.

We certainly hope you understand this and assist us with your cooperation.

Fees, Payments, and Insurance
At the end of each office visit, an itemized fee slip will be given to you except for some selected HMO insurances. This slip contains procedures, testings, and charges rendered to you at the time of service. Please take a moment to review this slip prior to leaving our office.

In an effort to keep our cost down it is customary that payment be made at the time of service, unless other arrangements are made in advance.

Please note that we do participate and accept assignment with most insurance companies and we will try to collect your portion based on the amount allowed by your insurance, such as co-pays, deductibles, and/or any portion. As a courtesy to you, we will file your claim with your insurance carrier except for some selected HMO, PPO, and out-of-state companies. However, all claims not paid within 30 days will be transferred to your responsibility. Thus, we do suggest that you familiarize yourself with your policy and bring in any required form(s) on every visit if needed.

Please notify us of any changes in your insurance coverage as soon as possible. Having the most current information is vital in preventing unnecessary delays in the billing process.

Summary
We are looking forward to serving you and your family’s health care needs and developing a long association of mutual trust and understanding. If you have any questions about subjects covered in this website or other areas, please discuss them with us. We are of the firm belief that better patient/doctor relations are established when both can communicate openly and honestly and understand each other’s problems more fully.