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Southwest Orlando Family Medicine
407.352.9717 telephone
407.354.5425 fax

Billing Information

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Fees, Payments, and Insurance

We are committed to providing you with the best possible care.  If you have medical insurance, we will do our best to help you receive your maximum allowable benefits.

At the end of each office visit, you may request a copy of an itemized fee slip. This slip contains procedures, tests, and charges rendered to you at the time of service. Please take a moment to review this slip prior to leaving our office.

In an effort to keep our cost down it is customary that payment is due at the time service is rendered, unless other arrangements are made in advance.

Please note that we do participate and accept assignment with most insurance companies and we will collect your portion based on the amount allowed by your insurance, such as co-pays, deductibles, and any pending balance. As a courtesy to you, we will file your claim with your insurance carrier. However, all claims not paid within 30 days will be transferred to your responsibility. Thus, we do suggest that you familiarize yourself with your policy and bring in any required form(s) on every visit if needed.

Please notify us of any changes in your insurance coverage as soon as possible. Having the most current information is vital in preventing unnecessary delays in the billing process.  It is your full responsibility to know your insurance benefits including (but not limited to ) co-pays, deductibles, laboratory and or diagnostic/free standing facilities (ex. X-ray facility not affiliated with a hospital), where to go for emergency care after hours or as needed, walk-in/urgent care facility and which hospital is within your insurance network.

It will help facilitate your medical care or office visits and eliminate unnecessary financial burden to you if you read and understand your insurance benefits manual as well as your provider directory for in-network specialist.  All patients are required to know their insurance coverage including which laboratory, medical provider or facilities like which hospital their insurance company is contracted with.  We will not be held responsible for any expenses incurred by the patient if they end up being referred to the wrong lab or a non-covered facility or medical provider.

We are looking forward to serving you and your family’s health care needs and developing a long association of mutual trust and understanding. If you have any questions about subjects covered in this website or other areas, please discuss them with us. We are of the firm belief that better patient/doctor relations are established when both can communicate openly and honestly and understand each other’s problems more fully.

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